Job Description

Job Title: Member Development Director

Job Classification: Full-Time

Reports To: Vice President, Member Development

Location: Remote – US based. Occasional travel required (<10%)

Salary Range: $110,000 – $120,000 base salary. Bonus target $58,000 – $60,000.

Anticipated Start Date: May 16, 2025

POSITION SUMMARY:

The Member Development Director (MDD) is an Inside Sales Support professional who is primarily responsible for acting as the Chair’s support and partner in the prospecting process. MDDs deliver Sales Qualified Leads (SQLs) to TIGER 21 Chairs (Group leaders and/or “facilitators”) in accordance with TIGER 21 growth goals. They will have success by conducting effective phone/Zoom conversations with Ultra-High-Net-Worth wealth creators, qualifying them and their interest in membership and passing them quickly to Chairs for final qualification and closing. MDDs will work closely and partner with assigned Chairs to understand the needs of each Group and source/qualify/advance prospective Members that are ideal fits for TIGER 21 Groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties may be assigned

• Work in support of and on behalf of Chairs to follow up on TIGER 21 lead lists, Chair lists and/or any other prospecting activity Chairs need or request.
• Perform regular sales activity – e.g. follow-up calls, targeted emails – that maximizes the sales pipeline and consistently drives toward improved conversion rates.
• Develop sales strategies to attract potential members and initiate contact through
  cold-calling and responding to inquiries generated by Marketing/PR efforts and Member referrals.
• Engage prospective Ultra-High-Net-Worth-Individuals (UHNWI) Member prospects in
  phone conversations with the goal of initial vetting and passing them quickly to Chairs for further evaluation and closing by the Chair.
• Support and partner with assigned Chairs to understand their Group Membership needs and to collaborate on strategies and tactics to deliver SQLs that will keep each Group at maximum capacity.
• Create pipelines and forecasts that meet and exceed individual lead/sales goals.
• Utilize Salesforce CRM to maintain sales pipeline and provide weekly updated forecasts.
• Collaborate with other team members and departments, particularly the marketing department, to coordinate lead generation and selling efforts to capitalize on sales opportunities.

COMPETENCIES FOR SUCCESS:

• Knowledge and understanding of the unique challenges of wealth creators and the possible options and resources available for the enhancement and solutions to improve the lives of UHNWIs
• Ability to meet personal and team weekly, monthly, quarterly, and annual financial goals
• Personal Integrity & Character
• Self-disciplined, Sense of Urgency – A Doer and self-starter
• Attention to detail with a strong emphasis in delivering world-class customer service to all members
• Strong communication skills with high energy and enthusiasm
• Excellent written and oral communication skills

DESIRED EDUCATION & EXPERIENCE:

• Bachelor’s degree or equivalent experience preferred
• Experience in consulting sales or solution selling/relationship selling to high level clients
• 5+ years demonstrated inside phone sales/consulting success

TECHNOLOGY:

• Salesforce CRM
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• LinkedIn

PHYSICAL DEMANDS:

Occasional travel may be required.

The physical demands described here are presentative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

At TIGER 21, we value diverse perspectives and recognize that a range of experiences and skills can enhance our team. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. You may be the right fit for this position or other roles within our company.

TIGER 21 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, age, disability status, veteran status, or any other characteristic protected by law.